Return Policy
At our store, we are committed to providing our customers with products of the highest quality. To ensure a smooth shopping experience, please take note of our return policy:
- RETURNS: We accept returns on ANY items within a 30 day timeframe of delivery. Please know the items must be in the exact condition they were received in to be eligible for a refund.
- Exchange Policy: We offer exchanges only in the following cases:
- Defective Item: If the product you received is defective, we will gladly exchange it for a working one.
- Incorrect Item: In the rare event that you were sent a different item than what you ordered, we will promptly exchange it for the correct item.
To initiate an exchange, please text our customer service team at (850)655-2205 or Support@oftechstore.com, please provide your order number and a detailed description of the issue.
Thank you for choosing our store. We appreciate your understanding and cooperation.