How long will my order take to ship?
We pride ourselves on delivering your device quickly and safely. We ship to every state in the US. Your order will take up to 2-3 business days to process.
What's included with each device?
Each device ships with:
- Cable and Adapter
- Sim popper
- 12-month warranty
How do I return my device?
We offer a 30-day hassle-free return policy!
If you’re not satisfied with your device for any reason, we will accept your return and provide you with a prepaid label to ship it back.
Please note:
- Any physical damage to the device will void the warranty.
- As per company policy, we reserve the right to issue a restocking fee for any missing charging accessories once the return is inspected.
- Ensure the device’s IMEI number matches our records before shipping it back. Returns with mismatched IMEI numbers will be subject to a 100% restocking fee.
Thank you for choosing us!
I ordered on the weekend, when will I get my device?
We prioritize delivering your device quickly and safely, which is why we rely on UPS as our main shipping carrier. UPS is renowned for its reliability and speed, operating Monday through Friday. This means that orders placed on Saturdays won’t be picked up until Monday at the earliest.
We are dedicated to providing top-quality certified pre-owned devices and a seamless shopping experience. From placing your order to receiving your device, we strive to exceed your expectations with our efficient shipping processes and exceptional customer service.
Can I update my address after its been shipped?
After your device has been shipped out, we do not have the power to change your address or place it for pick up. Fortunately, You have that power. We use UPS for all of our express shipments, and with UPS, you can place your package on hold, change your address, or pick up at a local retailer using UPS’s app or website.
Use this link to track your UPS order:
Do we ship international?
We do ship worldwide! Shipping is typically handled by UPS or DHL. Once your order is placed, it takes 2-10 business days to reach you. Please note that while we provide this service, we cannot cover any additional costs related to international shipping, including taxes and tariffs imposed by your country.