All of our devices are tested and backed by our 1 year warranty. After we can guarantee the device is fully functional, we grade it into 4 different cosmetic conditions.
| Cosmetic Condition: | Appearance: | Functionality: |
| New | The brand-new, unused, unopened, undamaged item is in its original packaging. | The brand-new, unused, unopened, undamaged item is in its original packaging. |
| Mint* | This cosmetic condition will look and feel like a brand new device. Like new devices will have no noticeable scratches on the display or frame and will function as a new device. | All our devices are 100% tested to be functionally good-as-new and backed with a 1 year warranty. |
| Good* | This cosmetic condition will have 1-2 visible scratches or nicks on the display, or frame, or back. We recommend putting a case on this device condition to make the device look like new. | All our devices are 100% tested to be functionally good-as-new and backed with a 1 year warranty. |
| Ecofriendly* | This condition phone will have visible scratches, and maybe even some dents on the exterior. A case will cover up most of the imperfections. | All our devices are 100% tested to be functionally good-as-new and backed with a 1 year warranty. |
*Please know not all of the devices will have their OEM parts. As phones age , their parts need to be replaced. If you received a phone with something such as a camera or display message, please know the phone was tested and is 100% functional regardless of what the message may say. We only source the best parts which is why we are so confident in our 1 year warranty regarding your device.